Expertise
Work History
June 2023 - Present
Team Lead, Platform Engineering
Arlington, VA
June 2021 - June 2023
Platform Engineer
Salem, MA
- Reduced implementation time of Steel Root's Reference Architecture by over 60% with a mixture of automation and process improvement.
- Aided the DIB community by leading Steel Root’s open sourcing effort. Open sourced several Infrastructure-as-Code components of Steel Root’s Reference Architecture, including Conditional Access Locations and Policies, and Sentinel rules.
- Automated the building and destruction of Azure Bastion hosts for Steel Root and our customers, ensuring bastion hosts are available during business hours, and on-demand when needed outside of business hours, while also reducing costs by 70%.
2018 - 2021
Systems & Network Administrator
Syracuse, NY
- Reduced administrative overhead, and increased performance in the VMware environment by converting ESXi hosts to utilize multiple 10 Gigabit uplinks. Added 2 new ESXi Hosts with upgraded hardware to the vCenter cluster. Migrated VMs from an EqualLogic to a new Compellent.
- Migrated 900+ mailboxes from four domains from Exchange 2010 to an Office 365 Hybrid Environment. Scripted the mailbox migration, assigning of Office 365 licensing, Address Book Policies, and Journaling Rules.
- Managed the virtual infrastructure and 300+ Ubuntu Server VMs for a development group. Aided in the setup of Terraform (IaC) to replace some day-to-day AWS and VMware vSphere configuration.
2017 - 2018
Senior IT Specialist
Utica, NY
- Subject Matter Expert on Unified Communications Systems and VMware View Virtual Desktop Infrastructure.
- Served as an escalation point and trainer for the Specialist Team, which supported over 500 associates throughout 24+ locations.
- Provided after hours on-call support on a 24/7 support line rotation to ensure high levels of customer service and system availability.
2013 - 2017
IT Specialist I & IT Specialist II
Utica, NY
- Increased reliability and reduced administrative overhead by consolidating two outdated and unsupported Avaya Communication Managers into an upgraded, centralized Avaya Communications Manager 6.3 hosted in Northern Safety’s VMware ESXi environment.
- Removed all digital and analog endpoints, and automated the configuration of over 200 VoIP phones to replace them.
- Enabled the development of a contact center quality management program by implementing a Calabrio Call and Screen Recording system.
Education
Bachelor of Science
Computer Information Systems
President's List:
- Spring 2014
- Spring 2015
Dean's List:
- Fall 2011
- Fall 2013
Certifications
Azure
Solutions Architect Expert
May 2022
AWS
Certified Solutions Architect - Associate
August 2020
AWS
Certified Cloud Practitioner
July 2020
